Refund & Cancellation Policy
Shree Khatu Shyam Sevadarsamiti
At Shree Khatu Shyam Sevadarsamiti, we are committed to serving devotees and supporting our charitable activities with complete transparency and devotion. This Refund & Cancellation Policy describes how cancellations, refunds, and related requests will be handled for donations, event registrations, and services offered through our website www.shreekhatushyamsevadarsamiti.com.
1. Donations (Non-Refundable)
All donations made towards the Samiti’s charitable activities, child welfare support, bhajan programs, or temple services are non-refundable.
Donations are treated as contributions made voluntarily for a social and religious cause.
2. Event / Program Bookings (Bhasm Aarti, Bhajan Events, Yatra, etc.)
If you have booked a service or event through the website:
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Cancellations will be considered if requested within 24–48 hours of booking.
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No cancellation will be accepted once arrangements or preparations have been initiated for your participation (e.g., ticketing, prasad preparation, seat allocation, travel arrangements, etc.).
In such cases, the Samiti may allow a reschedule depending on availability, but this is not guaranteed.
3. Prasad / Seva Bookings
For Prasad, Seva, or offerings booked online:
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Cancellation requests must be made within 24 hours.
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No cancellation or refund will be provided once the Prasad/Seva preparation has begun.
If there is an issue with the offering provided, kindly contact us immediately.
4. Incorrect, Damaged, or Defective Items
If any item ordered through the platform (like Samiti merchandise or devotional items) is:
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Damaged
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Defective
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Not as described
Please report it to our support team within 2 days of receiving the item.
After verification, a replacement or refund may be provided based on availability.
5. Refund Timeline
If any refund is approved by the Samiti (at our sole discretion):
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Refunds will be credited within 7–10 working days.
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Refunds will be made through the original mode of payment only.
6. No Refunds for Perishable or Time-Sensitive Offerings
Items such as Prasad, food offerings, or time-bound devotional services cannot be cancelled or refunded unless the Samiti identifies a genuine quality-related concern.
7. Contact & Support
For cancellation or refund requests, please contact:
📧 [email protected]
📞 +919982410008
Please mention your order ID, name, and details of the request for faster processing.
8. Final Decision
All refund or cancellation decisions are at the discretion of Shree Khatu Shyam Sevadarsamiti, keeping in mind fairness, transparency, and the spirit of service to devotees.